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Update by user Jul 09, 2021
They ignored every attempt to get this issue solved, once they have you money NOTHING will get a response. I had this card hacked within days of complaining to this company- to the tune of $300.00 I stopped the transactions (there were 2) and canceled my card.
I suspect this company was behind it because of their shady ethics but can not prove anything unfortunately. I would NEVER suggest anyone buy anything from these scammers nor would I ever spend another penny on them.
They have a beautiful product but they suck at everything else!! Do not trust them!!
Original review posted by user Jun 09, 2021
This company ignores you after they have your money. I ordered 2 SETS of a pen and 12 inks on a BOGO free sale.
The order, the confirmation, the shipping invoice were ALL correct with how my order was listed.
What I received was 1 set with a pen and 12 inks and an extra single pen (without any ink). So far, nobody has bothered responding to my emails about the wrong order.
User's recommendation: Do not purchase from this company.
Product or Service Mentioned: Glass Dip Pen Pen.
Monetary Loss: $48.
Preferred solution: Deliver product or service ordered.
Glass Dip Pen Pros: Are beautiful.
Glass Dip Pen Cons: Company cheats you for your money.