Evansville, Indiana
1 comment
Not resolved

My bracelet latch did not fit together.I went to the link on the instructions for questions that was on the bottom of my receipt inside the package.

They did not ask for a photo, but the option was there to upload one. I simply said the latch would not go together as the bar end was too big to fit into the loop end. I was very surprised to have received a replacement bracelet 2 days later no questions asked. The bracelet is as seen on line and very pretty.

It is bigger than I expected.The quality of the piece is great.

Review about: Tophatter Live Auction.

Review #922945 is a subjective opinion of a user.

5.0
Value for money
Diversity of Products or Services
Customer service
Price Affordability
Website
Product or Service Quality
Exchange, Refund and Cancellation Policy
PRODUCT OR SERVICE Bracelet
Reason of Review / Monetary Loss Good customer service / Not specified
Preferred solution Not specified

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Anonymous
Starkville, Mississippi, United States #1232249

I have tried repeatedly to contact you about my first Glamouresq order.#17128827.......the earrings are very similar but DO NOT MATCH.

I am very happy with the quality of the set, but really want the earrings to match. Would also appreciate knowing that someone is seeing my concern.

I can be reached at 662-242-2042 (i do not check my email regularly).Karen Porter

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