My bracelet latch did not fit together.I went to the link on the instructions for questions that was on the bottom of my receipt inside the package.
They did not ask for a photo, but the option was there to upload one. I simply said the latch would not go together as the bar end was too big to fit into the loop end. I was very surprised to have received a replacement bracelet 2 days later no questions asked. The bracelet is as seen on line and very pretty.
It is bigger than I expected.The quality of the piece is great.
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