Contact Gladly Customer Service

The Gladly email address for customer support inquiries and general matters is hello@gladly.com. Besides this communication channel, the company provides specific ones you may need. To discuss new positions and career opportunities, send your letter to talent@gladly.com. Regarding Terms of Service, contact Gladly at legal@gladly.com, while applications regarding privacy policy are accepted at privacy@gladly.com. By choosing email as a way of communication, indicate the precise nature in the subject line and describe your inquiry in the body of the letter for prompt support.

The team of support specialists gladly provides help Monday through Friday from 6 a.m. to 6 p.m. Pacific Time Zone. So, keep this schedule in mind before calling. Also, remember that the company may change its business hours over time. We recommend that you clarify information regarding the actual schedule from the support manager by emailing.

If you prefer digital communication because of convenience, Gladly support is also provided online. After visiting the main company website, you’ll have access to several communication options. Click on the “Contact” at the bottom menu, and you’ll be directed to a separate page with a contact form for sales inquiries. Alternatively, you can click the “Have questions?” black button in the lower-right corner. This action will open a pop-up window with a “request demo” form.