Contact Information

Glacier Bay Phone Numbers

Customer Service:

  • (855) 434-5224
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Currently you can call only US numbers.

Other Info:

8 a.m. - 7 p.m., EST, Monday - Friday
9 a.m. - 6 p.m., EST, Saturday

Summary of Glacier Bay Customer Service Calls

1303 TOTAL
CALLS
80% SUCCESSFUL
CONNECTIONS
04:38 AVG CALL
DURATION
15% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Glacier Bay to Ask about:

Product/ Service Question:

  • “Order a toilet tank lid.”
  • “Broken shower handle”
  • “Ask where to buy a water filter re place”

Return/ Replace Question:

  • “Warranty or replacement for kitchen faucet”
  • “Replacement tank cover”
  • “Replaced”

Request for Information Question:

  • “Question about a product i purchased. How to remove the inside shelves from vanity” , Review # 1540279
  • “Complaint about a product”
  • “Question about a product i purchased”

Staff Question:

  • “Kitchen faucet with lifetime warranty no longer working proper even after having a certified plumber to service it. Model # 755332.”
  • “Need customer service”
  • “Customer service”

Shipping and Delivery Question:

  • “ABOUT DELIVERY”
  • “Didn't receive shipment in the mail”

Refund Question:

  • “Refund” , Review # 1509881

Other Question:

  • “I need parts for my sink”
  • “Need parts”
  • “Defect faucet”

Glacier Bay Rating Stats

3.0 out of 5 stars
based on 71 reviews
See all 203 reviews

Rating trend

About

Top Glacier Bay Services

Customer Care

Top Glacier Bay Products

Faucet, Toilet, Vanity

Glacier Bay Pros and Cons

Pros: I am waiting for a reply, Strong base of faucet, Ro filter system, Product is good, Look and price goo rating cons rep

Cons: I am waiting for a reply, Product breaking after about a year, Broken part, Problems with bowl, Problem was not resolved

Glacier Bay reviews and complaints

Glacier Bay is ranked 21 out of 259 in Pools, Spas and Plumbing Supplies category

Area Served

USA

Payment Methods

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Glacier Bay Stats

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Number of Reviews

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Number of Calls

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