Contact Information

Glacier Bay Phone Numbers

Customer Service:

  • (855) 434-5224
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Currently you can call only US numbers.

Other Info:

8 a.m. - 7 p.m., EST, Monday - Friday
9 a.m. - 6 p.m., EST, Saturday

Summary of Glacier Bay Customer Service Calls

1561 TOTAL
CALLS
67% SUCCESSFUL
CONNECTIONS
04:42 AVG CALL
DURATION
15% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Glacier Bay to Ask about:

Product/ Service Question:

  • “Leaking faucet”
  • “Broken mirror”
  • “Is it possible to buy just the take for a toilet? I purchased a new one and broke the tank by accident. 215 583 white”

Return/ Replace Question:

  • “Replacement parts”
  • “Need replacement faucets”
  • “Replacement part”

Request for Information Question:

  • “Water dispenser set up question”
  • “Manual How to clean glacier bay water dispenser model vwd1066bls-1-hdu”
  • “Cabinet to my drop in sink is damaged. The sink is fine. Can i order just a cabinet.”

Staff Question:

  • “Customer service”
  • “Need customer service” , Review # 1546662
  • “Kitchen faucet with lifetime warranty no longer working proper even after having a certified plumber to service it. Model # 755332.”

Shipping and Delivery Question:

  • “ABOUT DELIVERY”
  • “Didn't receive shipment in the mail”

Payments and Charges Question:

  • “Overcharged”

Refund Question:

  • “Refund” , Review # 1509881

Other Question:

  • “Call”
  • “Missing hardware”
  • “Installing product”

Glacier Bay Rating Stats

2.8 out of 5 stars
based on 84 reviews
See all 237 reviews

Rating trend

About

Top Glacier Bay Services

Customer Care, Shipping Service

Top Glacier Bay Products

Faucet, Toilet, Vanity

Glacier Bay Pros and Cons

Pros: I am waiting for a reply, Strong base of faucet, Good price, Ro filter system, Product is good

Cons: I am waiting for a reply, Horrible customer service, Broken part, Product breaking after about a year, Problem was not resolved

Glacier Bay reviews and complaints

Glacier Bay is ranked 26 out of 278 in Pools, Spas and Plumbing Supplies category

Area Served

USA

Payment Methods

VISA

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Glacier Bay Stats

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