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Contact GitLab Customer Service

How to Reach a Person at GitLab

Verified Contact Information

Customer Service Number:

  • 1-415-829-2854
Call Now
Send Message

General Info:

contact@gitlab.com

Legal:

dpo@gitlab.com
Privacy Inquiries

Media:

press@gitlab.com
Press Inquiries

GitLab Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular GitLab Phone Number
1 (415) 829-2854
Most Popular GitLab Email Address
contact@gitlab.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
85% phone, 15% email
Common Reasons for Contact
Account, product/ service and staff
View full overview

How to Contact GitLab?

If you need to reach GitLab customer services, call them at 1-415-829-2854. This GitLab phone number connects you directly to the support team for general inquiries or customer service-related questions. This line is the primary customer support for technical issues, account questions, product-related concerns, or other problems.

When contacting the GitLab emails, there are several addresses to choose from based on the nature of the query. You can email contact@gitlab.com for general inquiries, which is better for more general or unspecified requests. If your issue concerns any legal matters or is currently addressed to issues relating to the data privacy of the matters, contact is then made to dpo@gitlab.com. Another GitLab email is press@gitlab.com, meant for either media or press-related questions, like interviews, publications, or news features. There is also a Customer Portal offered to GitLab customers. In this secure area, users can log in to manage their subscriptions, billing contacts, payment methods, and licenses available with the GitLab.com account.

The GitLab headquarters address is 268 Bush St., San Francisco, California 94104, United States. This is the official headquarters of GitLab, where you can send physical mail and arrange in-person visits if necessary. It is advisable to coordinate such visits in advance with the appropriate department or team.

GitLab customer service operates globally, with hours specific to regions to serve customers across different time zones. In the APAC region, they are open from 09:00 to 21:00 AE. In Europe, the Middle East, and Africa (EMEA), the GitLab business hours are from 08:00 to 18:00 CET in Amsterdam. In the Americas, the active hours are between 05:00 and 17:00 PT (US & Canada), Monday through Friday.

The GitLab live chat feature on the website allows customers to speak with a customer or get help finding the right plan. The customer service team is happy to assist customers through the live chat feature. You may also submit a support ticket online and wait for customer service to reply.

PissedConsumer Club

Contact Information

GitLab Website:

GitLab Help Center:

Corporate Office Address:

GitLab Inc
268 Bush St,
San Francisco, California 94104
United States

Why Customers Call GitLab?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 33%
  • Account 22%
  • Product/ Service 22%
  • Staff 11%
  • Request for Information 11%

Customer Inquiries & Issues

33%
  • "Missing info"
  • "I have saved projects in GitLab through a course I took through TLM, The Last Mile Computer Coding for prisoners, via CIW. I've tried to get a hold of TLM to retrieve my projects so I can continue my education in Computer Coding."
  • "doxxing"

Account

22%
  • "Blocked account"
  • "2fa issue and paid account"

Product/ Service

22%
  • "Urgent lab work"
  • "Error when building"

Staff

11%
  • "Blood test service at home"

Request for Information

11%
  • "I booked an appointment. Wanted to check if completed correctly"

Compare GitLab Customer Service To

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Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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