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Contact Giphy Customer Service

Giphy Phone Numbers and Emails

Customer Service Number:

  • (917) 693-1910
Call customer service
Send Message

Customer Service:

  • (646) 839-8575

Legal:

  • +494 099 999 3430

Giphy Emails:

Business Customer Service
Customer Service
Legal
GDPR Inquiries
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How to Contact Giphy?

Most Popular Number:

(917) 693-1910
Total calls: 13 Last call: Sep 16, 2024

Giphy customer service phone number is 917-693-1910. An alternative line for customer support is 646-839-8575. Call one of these lines to contact a live customer care representative and address your issues regarding account access, account settings, file uploads and any other technical and consumer issues.
The days with the shortest wait times when calling are Wednesday and Friday.

If you want to contact the company via email, send your message to support@giphy.com. Giphy email address for business support and all partnership inquiries is partnerships@giphy.com. If you need to reach out to the legal department, please send your email to datagov@giphy.com or giphy@gdpr-rep.com (for GDPR inquiries).

The company is headquartered in New York. Giphy address is 416 West 13th Street, Suite 207, New York, New York 10014, United States. You can contact the company offline and send your correspondence to this address. To mail the legal department, use the following address: Legal Department, DP-Dock GmbH, Ballindamm 39, 20095 Hamburg.

To contact the corporate support team via Giphy website, please click the three vertical dots at the top of the page and select “Support”. Then, click any of the support topics to be redirected to the full list of support questions. Scroll down the page and select the “Contact Us” option to fill out an online form. Select the reason for your inquiry and provide all the requested information. After you submit the message, Giphy customer support team will be in touch.

Giphy customer support is available during normal business hours. However, the hours may change due to the holidays. For instance, all support lines can be closed on Independence Day or Thanksgiving. Thus, be ready not to reach out to the team on major holidays.

Giphy Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    71% phone 29% email
  • The best phone number to call Giphy is 9176931910. 87% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Sunday and Monday, while the shortest are on Saturday and Friday.

  • People call Giphy mainly because of account, product/ service and activation/ cancellation.

View full overview ›
PissedConsumer Club

Contact Information

Giphy Website:

Corporate Office Address:

Giphy, Inc.
416 West 13th Street, Suite 207
New York, New York 10014
United States

Other Info (opening hours):

Mailing Address:

Legal Department

DP-Dock GmbH

Ballindamm 39

20095 Hamburg

More contact details

Giphy Rating Based on 2 Reviews

Rating details

1.0
more details
Reliability
Website
Customer service
Product or Service Quality

Rating stats

Rating trend

Summary of Giphy Customer Service Calls

15 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Giphy?

Account Question:

  • “Login”
  • “Can't login in”
  • “Trouble getting a new account set up”

Product/ Service Question:

  • “App not working properly noaudio”
  • “App not working properly”

Cards Question:

  • “E gift card”

Activation/ Cancellation Question:

  • “Cancel account”

Other Question:

  • “Giphy apllication”
  • “Need assistant in GIF”
  • “I can't upload my own created GIF to instagram comments”

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