You can contact Gilsbar customer service at its toll-free number (800) 906-9654. Other customer service numbers are (985) 892-3520 and (800) 445-7227. Customer service assists with matters such as eligibility and coverage, claims support, and payment inquiries. It also gives provider assistance and information about wellness programmes. You can call customer service about any question or information you need. The agent answering your call will transfer you to someone who can assist you.
People who prefer to communicate in writing with customer service rather than discuss their concerns on the phone are welcome to send an email to the marketing section at gilsbarmarketing@gilsbar.com. Customer service agents attend to all emails received and will come back to you. You can expect an answer within 2 to 3 working days. For urgent matters, it is better to call customer service for an immediate answer or action.
Individuals with complex concerns can discuss their issues directly with senior representatives at headquarters. Please book an appointment beforehand. The corporate address where the headquarters is accommodated is located at 2100 Covington Centre, Suite A, Covington, Louisiana 70433, United States. Alternatively, if you can’t visit the office, you can mail a detailed letter to headquarters at PO Box 998, Covington, LA 70434.
You can contact customer service online via the Gilsbar website. Go to the website, and before you start a chat, explore the FAQs section for answers to most of your questions. When you don’t find what you’re looking for, select the chat icon to begin messaging with a representative. You can also fill out the contact request form on the website and submit it. Someone from customer service will contact you as soon as possible. You can follow customer service on Facebook, X, LinkedIn, and YouTube.
