People residing in the United States can call Gilbarco Veeder Root customer service at (336) 547-5000. You can also send a message to this number. The customer service number in Australia is +61 (130) 013-1867. For customers in the United Kingdom, the number to call is +44 (126) 853-3090. Customer service can assist with the setup, calibration, and troubleshooting for automatic tank gauges like TLS-450PLUS. Other aspects of customer service can include POS systems, forecourt controllers, and general technical support.
You can also put your concern in writing and email it to one of the three published Gilbarco Veeder Root email addresses. For technical support, send your email to technicalsupport@veeder.com. When accessibility problems occur, email details about your situation to outreach@gilbarco.com. The dedicated email address for the media is mediainquirygso@gilbarco.com. Customer service will attend to all emails received and respond to you. You can expect a response in 2 to 3 working days.
For complex issues, you can arrange to visit a senior representative at headquarters to discuss your concerns. Alternatively, you can mail a detailed letter to headquarters, and someone will come back to you. Gilbarco Veeder Root headquarters is located at Gilbarco Inc., 7300 W Friendly Avenue, Greensboro, North Carolina 27410, United States. The mailing address is the same as the street address.
Gilbarco Veeder Root technical support operational hours are Monday through Friday from 8 AM to 6 PM ET. During these hours, there will always be agents available at headquarters. Outside these hours, you can still send emails or messages to the USA telephone number. The website is also available 24/7. The support team is also available on social media.
You can contact customer service in North America online via the Gilbarco Veeder Root website. For assistance with automatic tank gauges (ATG), Red Jacket pumps, and other related products, you can submit a support request form on the website. Go to the website and complete the online form on the Technical Support page. Someone will contact you as soon as possible. You can also follow the support team on Facebook, X, LinkedIn, Instagram, and YouTube.
