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Contact GiftYa Customer Service

GiftYa Phone Numbers and Emails

Toll-Free Number:

  • (855) 534-5222
Call customer service
Send Message

Customer Service:

  • (412) 912-4641
    Text
  • (866) 352-9437

Business Sales:

  • (866) 497-9856

GiftYa Emails:

Customer Service
Jobs/ Career
Legal
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GiftYa Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    92% phone 8% email
  • The best phone number to call GiftYa is 8555345222. 75% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Saturday. The average call time is 2 minutes.

  • People call GiftYa mainly because of cards, request for information and product/ service.

View full overview ›

How to Contact GiftYa?

Most Popular Number:

(855) 534-5222
Total calls: 41 Issue resolved: 1 Last call: Nov 24, 2025

The Giftya customer service team is available at the following phone number: 866-352-9437. Dial it if you have general questions about the company or need assistance. Are you interested in corporate sales? Call 866-497-9856. If you cannot reach the specialist in real-time by phone, send a text message. For this, use the following Giftya contact: 412-912-4641. You can also send a letter to one of the company’s email. In the next block of answers, we’ll share the main email addresses.

support@giftya.com is the Giftya main email address, where you can contact the company representative in writing regarding a wide range of matters, from asking general questions to reporting accessibility problems. If you are interested in joining the Giftya team, send your CV to jobs@wolfe.com. Whether what matters you solve, indicate as many details as possible in the body of the letter. It will help to speed up the receiving of answers from the company manager.

The company does not provide specific business hours for customer support on its pages. However, you can find out the actual schedule by sending a letter with your question regarding hours of operation to support@giftya.com.

You can contact the Giftya representative via the official company website in several ways. Need immediate assistance? Move the mouse cursor over a question mark icon in the top menu and click the support number. You can also follow “(866) 352-9437” in the “Support” block at the bottom menu. If you used to communicate with a virtual assistant, click on the “Chat” button in the lower-left corner. When the online chat window opens, enter your question in the “Message” field.

PissedConsumer Club

Contact Information

GiftYa Website:

GiftYa Help Center:

Corporate Office Address:

GiftYa, LLC
495 Mansfield Avenue
Pittsburgh, Pennsylvania 15205
United States

GiftYa Rating Based on 6 Reviews

Rating details

3.3
more details
Value for money
Billing Practices
Product or Service Quality
Additional Fees

Rating stats

Rating trend

Summary of GiftYa Customer Service Calls

55 TOTAL
CALLS
01:44 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call GiftYa?

Cards Question:

  • “Card sent not received”
  • “Card”
  • “I sent a gift card but person has not received”

Request for Information Question:

  • “Don’t understand how to redeem card”
  • “Help help help”
  • “Need help from a live person”

Product/ Service Question:

  • “Purchase”
  • “To order a card and make sure the person I’m sending to gets it”
  • “Sent giftya to friend and friend can't access it”

Return/ Replace Question:

  • “To exchange a Unused card from a Macy's card to a n apple card”
  • “Sent wrong email address. Please correct”

Shipping and Delivery Question:

  • “I have not received gift card”
  • “Gift was never received”
  • “Where is it???”

Refund Question:

  • “Refund”

Activation/ Cancellation Question:

  • “Will not activate with cc”
  • “Order canceled”

Payments and Charges Question:

  • “I have no credit on my Mastercard. My restaurant bill isn't being deducted.”
  • “Unauthorized transaction”

Account Question:

  • “Balance”

Other Question:

  • “Order # GYC-1939307 did not go thru”
  • “Refusn”
  • “Recipient didn’t receive”

Compare GiftYa Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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