GiftTree.com lies about next day funeral service delivery.
DO NOT USE GIFTTREE.COM SERVICES AS THEY LIE ABOUT AVAILABLE NEXT DAY DELIVERY. (And who knows what else).
After a dear friend in the family passed away, I was online searching for a suitable flower arrangement. I am currently working on a ship in Europe and since there was no way to call, I went on the online chat to double check that although it was Saturday afternoon, that the bouquet would make it there on Sunday. I gave the funeral home address and they ASSURED me that it would be there. That the funeral services take a high priority.
I just received an email this afternoon that it never made it and the company will give me a call "at their leisure".
This is pure bull. IF YOU CAN'T GUARANTEE ME THAT IT WOULD BE THERE, TELL ME. DON'T LIE ABOUT IT.
Thank you for ruining my gesture in a time of sorrow.
Let others be aware and use a better florist. One that doesn't lie.
More Review Details
|Exchange, Refund and Cancellation Policy|
|Advertised vs Delivered|
What I liked
What I disliked
- Non delivery of order
- Inability to fix the problem
- Being lied to
- Reason of review:
- Lied to about delivery
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Gifttree Funeral Flowers
- Review category
- Flowers / Florist
You May Also Like
- "Ordered flowers for my daughters 30th birthday on July 1. Never got an email so I called them back and they stated that they could not deliver today as..."
- "I ordered a surprised Rose & Lily Celebration flower birthday bouquet for my bestfriend this friday (2/6/15) . (pls see the flower i ordered : farther right hand photo and..."
- "Be very cautious. This on-line company goes by a few names: Flower Delivery Express, Wesley Barry Flowers, American Floral Delivery, and Flowers - Nationwide.Ordered for Valentines Day: A floral..."
- "I was expecting an overnight envelope but it was delayed for a week. Followed up with email and calls but was told due to Thanksgiving, volume is high and just..."
- "I purchased a new home in May of 2016 from this builder in Indianola Iowa. The home itself was beautiful and they did an overall great job. I did not..."
- "I ordered my brother a custom tshirt for his 60th birthday.His party is this weekend.I received the shirt but the image did not come out well.I contacted them and sent..."