Contact Giant Bicycle Customer Service
Giant Bicycle Phone Numbers and Emails
Toll-Free Number:
-
(800) 874-4268
Customer Service:
-
(805) 267-4600
Giant Bicycle Emails:
Customer Service
Contact Information
Giant Bicycle Website:
Giant Bicycle Help Center:
Corporate Office Address:
Giant Bicycle, Inc.
3587 Old Conejo Road
Newbury Park,
California
91320-2122
United States
How Good is Giant Bicycle's Customer Service?
Summary of Giant Bicycle Customer Service Calls
98
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Giant Bicycle?
Request for Information Question:
- “Checking on the status of my bike”
- “I need to know what year my bike is”
- “Technical question”
Product/ Service Question:
- “Warranty”
- “Warranty claim but no one had told me what was going on with it?”
- “Does giant make an internal dropper post that work on talon2 med frame 29" wheels s/n K7GK94272”
Activation/ Cancellation Question:
- “Cancelation”
- “To cancel an order”
Return/ Replace Question:
- “Return”
- “Need replacement part”
Payments and Charges Question:
- “My brother-in-law left his charger at the in-laws and he can't charge it. Check for him to see if I can get one.”
- “Battery charger to buy”
Staff Question:
- “Poor web page and service”
- “Poor customer services”
Shipping and Delivery Question:
- “Bike size check”
Cards Question:
- “Need to switch credit card on order”
Other Question:
- “Battery charging issues”
- “Bike purchase”
- “Bottom bracket”
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Giant Bicycle