Contact GetTransfer Customer Service
GetTransfer Phone Numbers and Emails
Customer Service Number:
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(302) 220-4940US
Customer Service:
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+8 525 808 8680China
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+3 572 528 1903Cyprus
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+44 203 885 3970UK
GetTransfer Emails:
GetTransfer Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
GetTransfer Customer Service is rated at 1.9 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call GetTransfer is 3022204940. 88% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 4 minutes.
People call GetTransfer mainly because of request for information, activation/ cancellation, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
GetTransfer Customer Service is rated at 1.9 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call GetTransfer is 3022204940. 88% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 4 minutes.
People call GetTransfer mainly because of request for information, activation/ cancellation, payments and charges.
4% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact GetTransfer is info@gettransfer.com. 93% of customers use this email address to address their issues and concerns.
Contact Information
GetTransfer Website:
GetTransfer Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
Unit 1706B, 17/F., Tower B,
Viking Tecnology & Business Center,
93 TA Chuen Ping Street
Kwai Chung, NT, Hong Kong
GetTransfer Customer Service Reviews
So the driver that excepted my booking canceled my ride so I was left hanging and scrambling for an airport ride.
I made my flight using another company with 7 mins left before the plane doors closed.
Even though it was totally not my fault it took 10 days to get the refund.
I was able to get Alexander Sapovs email address, hes their co-founder and CEO.
Within an hour of emailing him a professional but firm email, my refund was processed.
I received a text from the driver saying that he has not been paid by GetTransfer and had to cancel. I reached out to the company and have just received a credit for the payment I made.
How Good is GetTransfer's Customer Service?
Summary of GetTransfer Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call GetTransfer?
Request for Information Question:
- “About a transfer”
- “Transfer request”
- “Inquiry about rides”
Activation/ Cancellation Question:
- “Cancel ride”
- “Cancelling my booking”
- “Cancel the get transfer”
Payments and Charges Question:
- “Regarding the payment”
- “I want paid”
- “Not getting payment as a driver”
Refund Question:
- “Refund”
Product/ Service Question:
- “I can’t go to work”
- “Problem with booking for tomorrow”
- “Email is not working, I need to talk to someone”
Shipping and Delivery Question:
- “Solicité un servicio con ustedes el cual no se realizó descontaron €77 de mi tarjeta los cuales no me han devuelto y necesito una solución”
- “Didn't get payed!”
Website/ Application Question:
- “A long time ago I made my application in get transfer any time I gave my offers I never found a trip I wanna know what happened about my acount”
- “My get tranfer application is atill not rejister”
Account Question:
- “Check the balance”
- “Blocked account”
Return/ Replace Question:
- “Transfer vehicle change”
Other Question:
- “Remaining dues”
- “Fare”
- Activación
Compare GetTransfer Customer Service To
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