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Contact Getaway Customer Service

Getaway Phone Numbers and Emails

Toll-Free Number:

  • (844) 451-0295
Call customer service
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Customer Service:

  • (617) 914-0021

Getaway Emails:

Customer Service
Media
Press Inquiries
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Getaway Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call Getaway is 6179140021. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Friday and Saturday. The average call time is 1 minute.

  • People call Getaway mainly because of request for information, activation/ cancellation and account.

View full overview ›

How to Contact Getaway Customer Service?

Most Popular Number:

(844) 451-0295

To get in touch with one of the Getaway customer service representatives, dial the following number: 617-914-0021. Call this line if you want to ask questions about the available locations and cabin packs, as well as want to book the option you like. You can also use the above-mentioned Getaway contact if you run into trouble ahead of arrival. Have you faced some problems with the accessibility of information on the official company website? Report it at +1-844-451-0295.

Getaway provides several email addresses for solving different issues. With any questions regarding the company services, apply to the customer care team at lodge@getaway.house. Do you have problems with accessibility? Use the following Getaway contact to report it: accessibility@getaway.house. If you have questions about the Privacy Policy, email privacy@getaway.house.

If you need to visit the main Getaway office to discuss cooperation or other corporate-related issues, follow the following address: Getaway House, Inc. 158 Green St. Brooklyn, New York 11222 United States. To better orient in the area where the company’s office is located, plot the route from your home to it on the map.

The Getaway hours are Monday through Friday from 10 a.m. to 6 p.m. EST. Keep them in mind when planning your communication with a real person by phone. Also, remember that hours may change over time. So, find out the actual schedule of the company Getaway customer service team from a company manager by calling 617-914-0021.

Getaway provides a written way to get in touch with the company team via its official website. To ask general questions, scroll down the main page, follow “Contact Us”, and fill out a contact form. Are you a journalist who has inquiries for the press where you work? Click on “Press Inquiries” in the bottom menu, and Outlook will open in front of you. From there you can send your letter.

PissedConsumer Club

Contact Information

Corporate Office Address:

Getaway House, Inc.
158 Green St.
Brooklyn, New York 11222
United States

Other Info (opening hours):

Hours:

Monday - Friday: 10:00am - 6:00pm (EST)

More contact details

Getaway Rating Based on 4 Reviews

Rating details

1.5
more details
Reliability
Website
Additional Fees
Diversity of Products or Services

Rating stats

Rating trend

Summary of Getaway Customer Service Calls

52 TOTAL
CALLS
01:05 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Getaway?

Request for Information Question:

  • “How can I get a claim number for my vacation”
  • “I want to speak to a live person”
  • “Need help setting up the box I just bought”

Activation/ Cancellation Question:

  • “Cancel room”
  • “Cancellation”
  • “Cancelation”

Account Question:

  • “Can't log in”
  • “Can't get in cabin”

Payments and Charges Question:

  • “Dispute payment”

Return/ Replace Question:

  • “Reservation change”

Refund Question:

  • “Refund”

Product/ Service Question:

  • Complaint

Other Question:

  • “Confuse call”
  • “See I won”
  • “Modify reservation”
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