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Contact Getaway Customer Service

How to Reach a Person at Getaway

Verified Contact Information

Toll-Free Number:

  • 1-844-451-0295
Call Now
Send Message

Customer Service:

  • 1-617-914-0021

Customer Service:

accessibility@getaway.house
lodge@getaway.house
privacy@getaway.house

Media:

press@getaway.house
Press Inquiries

Getaway Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Getaway Phone Number
1 (617) 914-0021
Average Calls duration
1 minute
Most Popular Getaway Email Address
lodge@getaway.house
Issue Resolution Rate
Low (15% reported full resolution)
Contact Method Distribution
89% phone, 11% email
Common Reasons for Contact
Request for information, activation/ cancellation and account
View full overview

How to Contact Getaway Customer Service?

To get in touch with one of the Getaway customer service representatives, dial the following number: 617-914-0021. Call this line if you want to ask questions about the available locations and cabin packs, as well as want to book the option you like. You can also use the above-mentioned Getaway contact if you run into trouble ahead of arrival. Have you faced some problems with the accessibility of information on the official company website? Report it at +1-844-451-0295.

Getaway provides several email addresses for solving different issues. With any questions regarding the company services, apply to the customer care team at lodge@getaway.house. Do you have problems with accessibility? Use the following Getaway contact to report it: accessibility@getaway.house. If you have questions about the Privacy Policy, email privacy@getaway.house.

If you need to visit the main Getaway office to discuss cooperation or other corporate-related issues, follow the following address: Getaway House, Inc. 158 Green St. Brooklyn, New York 11222 United States. To better orient in the area where the company’s office is located, plot the route from your home to it on the map.

The Getaway hours are Monday through Friday from 10 a.m. to 6 p.m. EST. Keep them in mind when planning your communication with a real person by phone. Also, remember that hours may change over time. So, find out the actual schedule of the company Getaway customer service team from a company manager by calling 617-914-0021.

Getaway provides a written way to get in touch with the company team via its official website. To ask general questions, scroll down the main page, follow “Contact Us”, and fill out a contact form. Are you a journalist who has inquiries for the press where you work? Click on “Press Inquiries” in the bottom menu, and Outlook will open in front of you. From there you can send your letter.

PissedConsumer Club

Contact Information

Corporate Office Address:

Getaway House, Inc.
158 Green St.
Brooklyn, New York 11222
United States

Other Info (opening hours):

Hours:

Monday - Friday: 10:00am - 6:00pm (EST)

More contact details

Why Customers Call Getaway?

Top Reasons of Customers Calls

  • Request for Information 37%
  • Customer Inquiries & Issues 30%
  • Activation/ Cancellation 10%
  • Account 7%
  • Product/ Service 7%
  • Refund 3%
  • Payments and Charges 3%
  • Return/ Replace 3%

Request for Information

37%
  • "How can I get a claim number for my vacation"
  • "I want to speak to a live person"
  • "Need help setting up the box I just bought"

Customer Inquiries & Issues

30%
  • "Agent"
  • "confuse call"
  • "See I won"

Activation/ Cancellation

10%
  • "Cancel room"
  • "Cancellation"
  • "Cancelation"

Account

7%
  • "can't log in"
  • "Can't get in cabin"

Product/ Service

7%
  • "Can't get food or drinks on my snap card"
  • "Complaint"

Refund

3%
  • "Refund"

Payments and Charges

3%
  • "Dispute payment"

Return/ Replace

3%
  • "Reservation change"

Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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