Gerber Life Insurance - Unable to close unwanted Gerber Life Grow-Up Plan

8 of 12 Gerber Life Insurance reviews

So we saw a commercial for the Gerber Life Grow-Up plan and started filling out an online application. While I was filling out the application, I did some additional research and then decided against the policy. So I closed the web browser and thought that was it. I did not actively submit the application or receive any confirmation that the policy had been activated while filling out the application.

Here is the kicker: Gerber Life doesn't believe that you actually need to finish the application or actively click a submit button or the like - they will create the policy in any case because, hey, maybe you closed the browser by accident and then your computer spontaneously burst into flames so you didn't have a chance to finish your application... yeah, well.

The aftermath started when a sales rep began calling my wife about 'our policy'. She told him to contact me and I unambiguously let him know that we are no longer interested in the policy, thank you very much. The sales rep obviously couldn't care less as he somehow managed to still process the application, which is when the payment reminder emails started. I have sent one email and called the hotline twice so far, so I really hope this last call will do the trick. I was told to ignore any further payment reminder emails, which I will happily do.

Lesson learned: don't be fooled by the cute logo - Gerber Life is not any better than the rest of the industry.

This review is a subjective opinion of a user.
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More Review Details

Reason of review:
Order processing issue
Preferred solution:
Cancel the policy N-O-W
Product or service
Grow Up Plan
Review category
review #624832

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Helpful? 17 Yes 17 3 No 3
Had the same issue 1 Yes 1
8 of 12 Gerber Life Insurance reviews

Jun 18, 2016 #1174971

Sounds like a crock to me. I'm thinking you screwed up and want to blame someone else. They can't process a payment unless you enter billing information in which case your first idea that you "accidentally" made a payment was the confirmation email you most definitely would have received.

1 3 Reply

Dec 04, 2015 #1073803

No offense, but the onus is on you for not caring enough to do some research BEFORE beginning an application online. As most already know, it sets you up for a risk. Hopefully you learned something here!

0 6 Reply

May 04, 2015 #979852

The whole Gerber Grow-up plan is a scam. We cancelled our policy after 3 years to put money in our kids 529 college plan instead, and they gave us back a mere $179. That's after paying $2000 in premium!

8 7 Reply

Jun 18, 2016 #1174968 Muskegon, Michigan, United States

Life insurance isn't a savings account. You don't get back all you put in to it. Read the fine print next time. Company would go broke if the returned all your money after you decide to change your mind. If you read the paperwork, you'd see that the policy doesn't accumulate cash value for about 3 years so you should be happy you got that much. This is an amazing company. Good luck finding something better!

1 2 Reply

Aug 20, 2016 #1201677 Saratoga Springs, New York, United States

Actually you do get the money back if that is the kind of policy it is. I got $4300 on mine just when I needed it. There is no way to know how a company will respond online. I had a broker who was referred to me.

2 0 Reply
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