Contact Geotab Customer Service
How to Reach a Person at Geotab
Verified Contact Information
Toll-Free Number:
-
1-877-436-8221
Customer Service:
-
1-800-397-7102
-
+44 800 368 9647
-
+3 490 053 5371
Geotab Emails:
Customer Service
Geotab Community
Jobs/ Career
Legal
Geotab Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Geotab Phone Number
1 (877) 436-8221
Average Calls duration
1 minute
Most Popular Geotab Email Address
community@geotab.com
Issue Resolution Rate
Low (14% reported full resolution)
Geotab Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
Call Volume by Day
View full overview ›
Geotab Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Geotab Phone Number | 1 (877) 436-8221 |
| Average Calls duration | 1 minute |
| Most Popular Geotab Email Address | community@geotab.com |
| Issue Resolution Rate | Low (14% reported full resolution) |
| Geotab Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 98% phone, 2% email |
| Common Reasons for Contact | Request for information, account and product/ service |
| Prepare before the call to Geotab | Email, order id or tracking number or address or zip code |
Call Volume by Day
Contact Information
Geotab Website:
Geotab Help Center:
Corporate Office Address:
Geotab Inc.
2440 Winston Park Drive
Oakville,
Ontario
L6H 7V2
Canada
Other Info (opening hours):
Europe Support Hours:
Monday - Friday: 8:0am - 5:00pm GMT
Summary of Geotab Customer Service Calls
292
TOTAL
CALLS
CALLS
00:54
AVG CALL
DURATION
DURATION
14%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Geotab?
Request for Information Question:
- “Update”
- “Need assistance linking my iPad to my vehicle”
- “Inquiry”
Account Question:
- “I can’t log in”
- “Locked out”
- “Forgot to log out”
Product/ Service Question:
- “Problem with tablet”
- “Adding access”
- “Device not working”
Website/ Application Question:
- “Installing new module”
- “Geotab install”
- “Uninstall”
Shipping and Delivery Question:
- “Share tracking”
- “Geotab Drive won't recognize location”
- “Need Software for Tracking Purposes on Tablet”
Return/ Replace Question:
- “Correction of logs”
- “Change rule”
- “Change account email”
Activation/ Cancellation Question:
- “Activate device”
- “Activation issues”
Staff Question:
- “Hours of service”
- “Services”
Payments and Charges Question:
- “Payment pathed”
Other Question:
- “Técnico para el log”
- “I log out Friday and left my truck at the shop for AC repair when they moved the truck it put me back on duty I would have had my 34 hours reset now”
- “Ajust time”
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