Contact Geocaching Customer Service

If you prefer written support, send your questions or inquiries to the following Geocaching email address: contact@geocaching.com. This channel of communication is suitable for general inquiries and customer support matters. If you need to contact the USA or Canada Shop, direct your inquiries to shop@geocaching.com. Regarding business customer support, contact the dedicated manager at promotions@geocaching.com.

The Geocaching headquarters is located in Washington at 837 N 34th St., Suite 300, Seattle, Washington 98103, United States. This facility contains key departments that ensure the provision of outdoor adventure services at the proper level. You can use the mentioned Geocaching address for an in-person meeting or sending official correspondence.

The Geocaching help center is available 24/7. This means you can access the knowledge base whenever you need it. To find out when the customer support team can answer your questions and assist you with any inquiries by phone, please email us. Alternatively, you can find out the exact company’s schedule from the customer support manager by emailing.

You can contact Geocaching online via the dedicated online form. It is accessible after you go to the “Help center” page from the bottom menu of the company’s home page. You’ll see different topics. If you cannot find the information you need among them, click on the arrow next to “Can’t find what you need? Contact us.” hyperlink. A dedicated contact form will open in front of you. The Geocaching website also allows users to contact each other via social media platforms. Dedicated social media icons you’ll find in the bottom menu.