Contact Genomelink Customer Service
How to Reach a Person at Genomelink
Verified Contact Information
Genomelink phones are not available. Try to contact them by leaving a review.
General Info:
info@genomelink.io
Contact Information
Genomelink Website:
Genomelink Help Center:
Corporate Office Address:
Genomelink
2150 Shattuck Avenue
Berkeley,
California
94704
United States
Summary of Genomelink Customer Service Calls
61
TOTAL
CALLS
CALLS
00:39
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Genomelink?
Request for Information Question:
- “Question about ethnicities”
- “Would like to know how to upload my African Ancestry results to your site?”
- “I have questions of what kits to buy”
Refund Question:
- “Refund”
Account Question:
- “DNA Reports take too much money out of my bank account I need that money back ASAP”
- “Mix up with account profiles”
- “Y’all keep taking money out of my account even after I’ve canceled my subscription”
Payments and Charges Question:
- “Wonder what happened with the $135 I paid in December/24”
- “Billing question”
- “Charges”
Product/ Service Question:
- “Failed report”
- “Upset”
- “Purchase”
Activation/ Cancellation Question:
- “Cancel”
- “To cancel a service!”
Staff Question:
- “Unhappy with service”
Return/ Replace Question:
- “Change email address”
Other Question:
- “Too much to pay”
- “For months i canot get on the page”
- “Dna results”
Compare Genomelink Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Genomelink