The Genesis Finance USA phone number for customer service inquiries is 1-844-363-7477. You can contact the customer care agent for information and support anytime Monday to Friday between 8 a.m. and 9 p.m. ET. You can also use this Genesis Finance number for automated account access. It allows you to check information regarding your Genesis Finance account, including status, date of last payment received, and pay-off info. The same Genesis Finance phone number can be used to reach the Collections Department. For answers regarding disabled vehicles, dealer locations, ID card inquiries, and program guidelines, call Roadside Assistance at 1-844-340-9742. The Lease-End Concierge is available for consultations at 1-833-537-5441.
The Genesis Finance USA address for written correspondence is Genesis Finance, PO Box 20829, Fountain Valley, CA 92728, United States. You can send official notices, requests, and other documents to this office. Note that they do not accept payments at this address. You can mail your Lease Payments to Genesis Finance, PO Box 660891, Dallas, TX 75266-0891, United States. The Genesis Finance address for Finance Payments is Genesis Finance, PO Box 650805, Dallas, TX 75265-0805, United States. Remember to include the account number on your check. The Genesis Financial address for Direct Credit Disputes is Genesis Finance – Credit Dispute, PO Box 20835, Fountain Valley, CA 92728, United States.
To access the Genesis Finance USA login page, visit the company’s official website, click the three horizontal lines in the top right corner of the screen, and select the Login button. Provide your Username and Password to enter your profile. You can check the Remember Me option to make the access faster next time. However, you will still need to enter your password every time you log in. If you don’t have an account, click the Create An Account button and follow the prompts to register. If you have difficulties logging in, contact Genesis Financial customer service or click the Forgot Your Username or Password option.
