The company has several phone lines. By calling, you can address all the issues regarding loans and mortgages, commercial services, eServices, and more.
Generations Federal Credit Union phone number for credit card services is 844-697-2552. Member services line is available at 210-229-1128 or at 800-232-8178 (outside SA). To get more information on loans, call 210-349-5626.To call the mortgage department, dial 210-230-9380. If you need help with commercial services, call 210-767-5202. eServices support is available at 210-230-9381.
Automated Telephone Response System can be reached at 210-229-1850 or 800-443-3768 (toll-free for calls outside SA).
To report a lost or stolen debit or credit card, call 844-697-2552.
Generations Federal Credit Union email address for commercial services is CommercialLending@mygenfcu.org. If you see assistance with commercial services, don’t hesitate to send you inquiry to this email.
To get general information about the company and its services, drop an email at info@mygenfcu.org.
For immediate assistance, contact the company via phone.
The company is headquartered in Texas. Generations Federal Credit Union address for contacting via regular mail is PO Box 791870, San Antonio, Texas 78279-1870, United States.
To see the full list of locations or find the nearest branch, click the “Locations” button at the top of the page.
To get in touch with the company via the Generations Federal Credit Union website, click the “Contact Us” button at the top of the page. Fill out the “How can we help you?” form to submit an online inquiry. To proceed with the form, provide your full name, email, specify the nature of inquiry, and enter the inquiry itself.
Generations Federal Credit Union hours of operation vary depending on the department. Each department has its schedule. For example, member services line operates Monday through Friday from 7 am to 7 pm and from 9 am to 1 pm on Saturdays.
Loan support line is available Monday through Friday from 9 am to 6.30 pm and from 9 am to 2 pm on Saturdays.
To get help with mortgages, call anytime Monday through Friday from 8.30 am to 5.30 pm.
eServices support is provided Monday through Friday from 8 am to 6 pm and from 9 am to 1 pm on Saturdays.
