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Contact Generations Federal Credit Union Customer Service

How to Reach a Person at Generations Federal Credit Union

Verified Contact Information

Toll-Free Number:

  • 1-800-232-8178
    Member Services
Call Now
Send Message

Customer Service:

  • 1-210-229-1850
    Automated Telephone Response System
  • 1-800-443-3768
    Automated Telephone Response System
  • 1-210-767-5202
    Commercial Services
  • 1-210-230-9381
    Eservices Support
  • 1-210-349-5626
    Loans
  • 1-210-229-1128
    Member Services
  • 1-210-230-9380
    Mortgages

Report Fraud:

  • 1-844-697-2552
    Credit Card:

Customer Service:

commerciallending@mygenfcu.org
Commercial Services

General Info:

info@mygenfcu.org

Generations Federal Credit Union Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Generations Federal Credit Union Phone Number
1 (800) 232-8178
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
100% phone
Common Reasons for Contact
Account, cards, payments and charges
View full overview

How to Contact Generations Federal Credit Union Customer Service?

The company has several phone lines. By calling, you can address all the issues regarding loans and mortgages, commercial services, eServices, and more.
Generations Federal Credit Union phone number for credit card services is 844-697-2552. Member services line is available at 210-229-1128 or at 800-232-8178 (outside SA). To get more information on loans, call 210-349-5626.To call the mortgage department, dial 210-230-9380. If you need help with commercial services, call 210-767-5202. eServices support is available at 210-230-9381.
Automated Telephone Response System can be reached at 210-229-1850 or 800-443-3768 (toll-free for calls outside SA).
To report a lost or stolen debit or credit card, call 844-697-2552.

Generations Federal Credit Union email address for commercial services is CommercialLending@mygenfcu.org. If you see assistance with commercial services, don’t hesitate to send you inquiry to this email.
To get general information about the company and its services, drop an email at info@mygenfcu.org.
For immediate assistance, contact the company via phone.

The company is headquartered in Texas. Generations Federal Credit Union address for contacting via regular mail is PO Box 791870, San Antonio, Texas 78279-1870, United States.
To see the full list of locations or find the nearest branch, click the “Locations” button at the top of the page.

To get in touch with the company via the Generations Federal Credit Union website, click the “Contact Us” button at the top of the page. Fill out the “How can we help you?” form to submit an online inquiry. To proceed with the form, provide your full name, email, specify the nature of inquiry, and enter the inquiry itself.

Generations Federal Credit Union hours of operation vary depending on the department. Each department has its schedule. For example, member services line operates Monday through Friday from 7 am to 7 pm and from 9 am to 1 pm on Saturdays.
Loan support line is available Monday through Friday from 9 am to 6.30 pm and from 9 am to 2 pm on Saturdays.
To get help with mortgages, call anytime Monday through Friday from 8.30 am to 5.30 pm.
eServices support is provided Monday through Friday from 8 am to 6 pm and from 9 am to 1 pm on Saturdays.

PissedConsumer Club

Contact Information

Generations Federal Credit Union Website:

Generations Federal Credit Union Help Center:

Corporate Office Address:

Generations Federal Credit Union
PO Box 791870
San Antonio, Texas 78279-1870
United States

Why Customers Call Generations Federal Credit Union?

Top Reasons of Customers Calls

  • Payments and Charges 60%
  • Account 20%
  • Cards 20%

Payments and Charges

60%
  • "Funds transfer"
  • "To see if payment went through"
  • "Want to change my debit card pin"

Account

20%
  • "About the account"

Cards

20%
  • "Lost card"

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

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Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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