Genentech Phone Numbers and Emails

Toll-Free Number:

  • (888) 835-2555
    Drug Safety/ Adverse Events

Customer Service:

  • (877) 436-3683
    For Patient or Caregiver
  • (866) 411-4266
    gCom, Compliance and Ethics Phone Line
  • (866) 422-2377
    Genentech Access Solutions
  • (503) 992-3600
    Hillsboro Fill Finish (HFF) Facility
  • (502) 995-4600
    Louisville Distribution Center
  • (760) 231-2440
    Oceanside Product Operations
  • (707) 454-1000
    Vacaville Manufacturing Plant
  • (800) 551-2231

Business Sales:

  • (650) 225-2500
    Supplier Relations

Claims:

  • (800) 334-0290
    Product Complaint Line

Fundraising/ Donations:

  • (877) 313-5778
    Corporate Giving
  • (888) 941-3331
    Genentech Patient Foundation

General Info:

  • (888) 662-6728
    Clinical Trial Information Support Line
  • (844) 287-3783
    Compassionate Use Information Line
  • (800) 821-8590
    Medical Communications

Headquarters:

  • (650) 225-1000
  • (800) 626-3553

Investors/ Franchising:

  • (650) 225-5566
    North America
  • (650) 225-3217

Jobs/ Career:

  • (650) 225-2580

Media:

  • (650) 467-6800

Genentech Emails:

Business Sales
Supplier Relations
Customer Service
Fundraising/ Donations
Corporate Giving, The Genentech Foundation
General Info
For Disputes
Investors/ Franchising
Legal
Privacy Inquiries
More phone numbers and emails Less phone numbers and emails

Genentech Contact Information

Genentech Website:

Genentech Help Center:

Corporate Office Address:

Genentech, Inc.
1 DNA Way Mailstop 258A
South San Francisco, California 94080
United States

Other Info (opening hours):

Hillsboro Fill Finish (HFF) Facility

4625 NE Brookwood Pkwy.

Hillsboro, OR 97124


Oceanside Product Operations

1 Antibody Way

Oceanside, CA 92056


Vacaville Manufacturing Plant

1000 New Horizons Way

Vacaville, CA 95688

Fax:

+1(650) 225-6000
Edit Business Info

Ask Genentech a Question

0 symbols (min 100)

By proceeding, you consent to the disclosure of your contact information to the company. Your contact information will not be publicly available on the website.

About

Genentech Terms of Service
Attention: This page may not render properly. The browser The Client are using, Internet Explorer 10, is no longer supported. A link to this page has been copied to The User's clipboard. Paste this link in an email to share. Welcome to the Genentech, a member of the Roche Group, (Genentech or Company's or The Company) Website and thank The Client for visiting. These Terms of Use ("Terms") are a legal contract between The Customer and Genentech (collectively, "Everyone") and govern The Client's use of all the text, data, information, software, graphics, photographs and more (all of which The Company refer to as "Materials") that www.gene.com and Company's affiliates may make available to The Client of Genentech as well as any services ("Services") Website may provide through any of Genentech's' websites (all of which are referred to in these Terms as this "Website"). READ THESE TERMS CAREFULLY BEFORE BROWSING THIS WEBSITE.
To read more: https://www.gene.com/terms-conditions
Genentech Privacy Policy
To read more: https://www.gene.com/privacy-policy
Genentech reviews and complaints
Edit Description
Write a review
Do you have something to say about Genentech? What happened? What can we help you with?
Submit review Don't show this popup