The Genentech phone number is (888) 835-2555. Call this number to get information about Drug Safety/ Adverse Events. Caregivers and patients can get in touch with the support department at (877) 436-3683. Do you have questions about the Genentech Access Solutions? Please call (866) 422-2377 to learn more. If you have compliance issues and seek to reach the Ethics Phone Line, dial (866) 411-4266. Do you want to share a product complaint? Call (800) 334-0290 to submit your feedback.
The Genentech email address for patients’ inquiries is patientinfo@gene.com. Are you a supplier who needs assistance? Send a message to p2psupport-d@gene.com to connect with a representative of the business department. If you have privacy inquiries and seek to contact the legal department, send a message to privacy.office@gene.com.
The corporate headquarters is based in California. The Genentech address for mailing is Genentech, Inc., 1 DNA Way Mailstop 258A, South San Francisco, California 94080, United States. The company also has offices in Oceanside, Hillsboro, Portland, and Louisville, and you can visit any of these offices. To get more details about how to reach a specific location, please see the “Visit Us” page of the Genentech website.
If you want to contact the company online, you can do that via the Genentech website. To proceed with submitting a message via the website, press the “Contact Us” button in the upper right corner of the screen. Then, depending on the nature of your inquiry, choose between “Submit a question” and “Email us” options and fill out an online form. You can also submit a request for research materials by clicking on the “Request materials” button.
