Clearwater, Florida
Not resolved
1.5
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Website
1 comment

I purchased a Teclast Tablet. Turned out to be faulty.

I got in communication via email with "Sky" who told me to ship it back to them. That was in November. Now its February and it went from "being fixed" to "now it's fixed and going to ship" and now back again to "being fixed" and "don't worry". What a scam.

I even paid for shipping again.

It's a total scam and a cheap product. I will continue to try getting this done but for the amount paid and time spent chasing it up - its totally not worth it.

Product or Service Mentioned: Teclast Tablet.

Reason of review: Damaged or defective.

Monetary Loss: $300.

Preferred solution: Deliver product or service ordered.

Geekbuying Cons: Non-existent customer service, Not trustworthy.

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Geekbuying
#1158635

Hi Customer

This is the aftersale sale service representative of geekbuying

We are so sorry for the inconvenience to you.

Could you please tell me your order number and your email address?

So I can contact us and try my best to help you out

You can also contact us here : http://www.geekbuying.com/help/about/address/ Do not worry, we will be in touch until your problem be solved Wish you and your family a nice weekend Sincerely yours Geekbuying aftersale department