Geek Squad - Review in Computers category from Duncan, British Columbia

58 of 374 Geek Squad reviews

@bestbuycanada Extremely disappointed with #BestBuyCanada #GeekSquadCanada.Took 1 hour on phone with rep.

to make a claim for replacement phone who still listed wrong address. UPS called to confirm address thank goodness.

And...when the box arrived there was no phone nor gift card as indicated! Paid $448 deposit for replacement phone. Not acceptable.

Now I have to spend more time = $$ to resolve this. Best Buy developing into Worst Buy for me. Used to love this co. Please do right by me.

Looking for satisfactory action taken now.#BestBuy #GeekSquad

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Diversity of Products or Services
Ease of Use
Warranty
Product or Service Quality
Exchange, Refund and Cancellation Policy
Staff
Price Affordability
Usability
Delivery Service
Value for money
Website
Advertised vs Delivered
Customer service
Discounts and Special Offers
More

Product or service
Lg G3
Review category
Computers
review #867483

Author wants to be contacted by the company. Learn more

Had an experience with Geek Squad? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
58 of 374 Geek Squad reviews

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

 
×
You were reading a complaint about Geek Squad.
Filing a new complaint about
×