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Dealt with this company for the first and last time.
Purchased an item that turned out to be not fully functional.
Took me a week to convince them that.
Initially they tried to tell me that it's not the unit, but something else, then requested photos and a video, which I did.
I was so flexible and patient.
After all negotiations and agreement, the day passed with no response.
I notified them that will wait another day and if no response, I have to open a claim for full refund...guess what happened next, received a call from a person presented himself as the owner of the company.
By using profanity (cussing), he said that I am threatening them. He did not let me explain myself and after short communication he hanged up on me and removed me from their website access.
I am shocked with disbelief, that a first time customer can be treated this way.
User's recommendation: Before you purchase anything thru this company, know that there is a chance that you will be treated this way.
Preferred solution: No resolution is needed..
Location: Arcadia, California
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