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1 comment

Dealt with this company for the first and last time.

Purchased an item that turned out to be not fully functional.

Took me a week to convince them that.

Initially they tried to tell me that it's not the unit, but something else, then requested photos and a video, which I did.

I was so flexible and patient.

After all negotiations and agreement, the day passed with no response.

I notified them that will wait another day and if no response, I have to open a claim for full refund...guess what happened next, received a call from a person presented himself as the owner of the company.

By using profanity (cussing), he said that I am threatening them. He did not let me explain myself and after short communication he hanged up on me and removed me from their website access.

I am shocked with disbelief, that a first time customer can be treated this way.

User's recommendation: Before you purchase anything thru this company, know that there is a chance that you will be treated this way.

Preferred solution: No resolution is needed..

Location: Arcadia, California

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Am at the same crossroads…

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