Susanville, California
15 comments

Citi bank account were bought out by GE Money, who went to GE Capital Retail Bank!None of the above will work with you on credit card interest!

When you call to speak to customer service, you get some foreigner who can barely speaks English and they say we charge you $15.00 to make phone payment , or I don't know how to help you, you must call so in so, who is as foreign as the 1st guy>>>>>>> Why isn't the Goverment who wants to take charge of every thing taking CHARGE of these BANKS who are ripping people off!!

We need desperate help in the Capital from the TOP to the Bottom!!!Clean house and start over....

Review #284937 is a subjective opinion of a user.

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GECapitalCares
#543744

Linda - We'd like to speak with you regarding your concern and assist. Please email me at gecapitalcares@ge.com with the below information:

- Your contact phone number

- Reference code DM 091812_pc_LindaStringfellow

For your security, please do not provide your account number in your email.

Regards,

Nicole

GE Capital

Anonymous
to GECapitalCares #985945

Why did you lie"?

Reference code DM 091812_pc_LindaString

Consumer
#464998

Your company will not last long, the way your are dealing with us.

William Glover
#464978

I just bought a new home a went and applied for a GECRB Ashley Furniture card and was denied, are you kidding me.The reason was that I had to few retail accounts with balance and age of oldest account which by the way is four years with non late payments.

I also paid of my car one year ago and have history of paid in full with no late payements. I was going to furnish my new three bedroom three bath home with this account and now I will not buy one more piece of Ashley Furniture ever. I also will be writing the Furniture Store CEO and let them know what kinda business that you all are running there.

OH and also my girlfriend and I have a GEM Care card for our dental work done which was approved but after this I will be paying it off and cutting the card up and will not EVER GIVE YOU ANY OF MY BUSINESS AGAIN.R.GLOVER@YAHOO.COM My cdedit score is 724 and is higher than 45% of Americans today.

GECapitalCares
#451734

**Please reference DM 031912_pc_OW to expedite your inquiry**

Outraged Widow,

I apologize for the delay and frustration you have experienced. I'd like to speak with you to ensure you receive your refund immediately and address your concerns.

Please email me at gecapitalcares@ge.com with your name and contact phone number so we can connect.

Please do not include your account number in your email.

Regards,

Nicole

GE Capital

OutragedWidow
#451667

Same story.GE took an unauthorized payment from me in October of 2011.

The account was closed and had a $14 credit, and they STILL took a payment - unauthorized. I have called, written letters, everything to resolve this issue. They stole money from my account and now I follow this ridiculous ritual of calling, sitting on hold for up to 30 minutes, and then being LIED to. The agent today told me the check would reach me in 5 to 7 days.

This was the EXACT thing an agent told me on February 22.

They lie over and over again and say there is no supervisor to talk to.I am dumbfounded that they are still in business.

tim williams
#450926

care credit should explain fully, that interest will have to be paid on the TOTAL loan amount, already paid amount too, if the balance is not paid by a certain date.

quad4life
#414772

I applied for an Amazon Card through GE Bank for reduction in price.I still haven't received my card.

I can't believe these companies with good reviews and service would do business with GE CAPITAL RETAIL BANK.:?

cookie159@aol.com
#406487

I've been getting the run around also from GE Capital Retail Bank.They refer me back to HHGregg.

HHGregg can't seem to figure out what I owe on my HHGregg credit card. I want to pay it off but can't - Something is definitely wrong with this system.

When I ever get this mess straightened out, I will never shop there again.They are incompetent morons.

GECapitalCares
#406484

RJ - We'd like to connect with you as well to assist. Please email gecapitalcares@ge.com with your contact information and DM 011012_pcRJ.

Regards,

Nicole

GE Capital

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