Contact GCI Outdoor Customer Service
How to Reach a Person at GCI Outdoor
Verified Contact Information
Toll-Free Number:
-
1-800-956-7328
Customer Service:
-
1-860-345-9595Warranty
General Info:
info@gcioutdoor.com
GCI Outdoor Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular GCI Outdoor Phone Number
1 (800) 956-7328
Average Calls duration
1 minute
Most Popular GCI Outdoor Email Address
info@gcioutdoor.com
Issue Resolution Rate
Low (27% reported full resolution)
GCI Outdoor Customer Service Rating
4 out of 5
Overall Customer Sentiment
Mostly satisfied
GCI Outdoor Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular GCI Outdoor Phone Number | 1 (800) 956-7328 |
| Average Calls duration | 1 minute |
| Most Popular GCI Outdoor Email Address | info@gcioutdoor.com |
| Issue Resolution Rate | Low (27% reported full resolution) |
| GCI Outdoor Customer Service Rating | 4 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 91% phone, 9% email |
| Common Reasons for Contact | Product/ service, request for information, shipping and delivery |
| Prepare before the call to GCI Outdoor | Email or phone number |
Contact Information
GCI Outdoor Website:
GCI Outdoor Help Center:
Corporate Office Address:
GCI Outdoor
457 Killingworth Road
Higganum,
Connecticut
06441
United States
Other Info (opening hours):
Office Hours:
Monday – Thursday 8:00 am – 5:00 pm EST
Friday 8:00 am – 2:00 pm EST
Fax:
+1(860) 345-2966
Summary of GCI Outdoor Customer Service Calls
30
TOTAL
CALLS
CALLS
00:51
AVG CALL
DURATION
DURATION
27%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call GCI Outdoor?
Product/ Service Question:
- “Broken chair”
- “Defective item”
- “Chair warranty”
Shipping and Delivery Question:
- “You have the wrong shipping address”
- “Never received 6chairs”
- “Ordered chairs and haven't received them nor and tracking information”
Request for Information Question:
- “Check on order”
- “About a freestyle rocker”
Payments and Charges Question:
- “Pay bill”
Other Question:
- “Issue with frame”
- “My husband was laying on a GCI outdoor lounge chair with 4 positions when it collapsed. My husband had to go to the hospital by ambulance. And now he has a fractured rib”
- “Get parts for rocker freestyle”
Compare GCI Outdoor Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
GCI Outdoor