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Contact GCI Communication Customer Service

How to Reach a Person at GCI Communication

Verified Contact Information

Toll-Free Number:

  • 1-800-800-4800
    Statewide
Call Now
Send Message

Customer Service:

  • 1-907-265-5400
    Anchorage
  • 1-907-868-0730
    Rural Call Completion Support

Business Customer Service:

  • 1-907-265-5454
    Anchorage
  • 1-800-800-7754
    Statewide

Complaints/ Feedback:

  • 1-800-390-2782
    Regulatory Commission of Alaska

General Info:

  • 1-907-265-5600
    Anchorage
  • 1-800-770-7886
    Nationwide

Media:

  • 1-907-868-2553
    Advertising Inquiries

Accounting/ Billing:

accountspayable@gci.com

Business Customer Service:

bcs@gci.com

Customer Service:

tac@gci.com
Rural Call Completion Support
rcs@gci.com

Jobs/ Career:

careers@gci.com

Legal:

gciprivacy@gci.com
Privacy Inquiries
legal@gci.com

Media:

dcasey@gci.com
Advertising Inquiries
facebook@gci.com

Technical Support:

businesstechsupport@gci.com
Business Technical Support

GCI Communication Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular GCI Communication Phone Number
1 (800) 800-4800
Average Calls duration
26 seconds
Most Popular GCI Communication Email Address
rcs@gci.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
63% phone, 37% email
Common Reasons for Contact
Product/ service, staff, payments and charges
View full overview

How to Contact GCI Communication Customer Service?

For GCI Communication clients looking to get in touch via phone, the company offers a dedicated customer service line that is available toll-free. The GCI customer service phone number is (800) 800-4800. This line is designed to address a wide range of customer inquiries, including technical support, billing issues, and general customer service questions. Given the nature of customer service calls, response times may vary based on the volume of inquiries at any given time. However, GCI aims to provide timely assistance to ensure customer satisfaction. Remember, the GCI customer service operates in the Alaska Time Zone (GMT-9).

For those who prefer to communicate with GCI Communication through email, the GCI email address for customer service is rcs@gci.com. This email channel can be used for a variety of inquiries, including account management, technical support, and general questions. When sending an email to the GCI customer service team, it's important to provide as much detail as possible about your issue or question to facilitate a prompt and accurate response. For technical support requests, including issues with internet service or phone lines, it's advisable to include specific details such as your account number, the nature of the problem, and any error messages you may have received.

The GCI Communication headquarters is located at 2550 Denali Street, Suite 1000, Anchorage, Alaska 99503, United States. This address serves as the central hub for the company's operations, including customer service, corporate functions, and executive offices. For clients or interested parties looking to visit the headquarters or send physical correspondence, this is the official address to use. However, it's important to note that for most customer service needs, contacting the phone or sending an email is more efficient and convenient. If you have specific questions or need to submit official documents, visiting the GCI corporate office in person or arranging a mail drop can be the best course of action.

PissedConsumer Club

Contact Information

GCI Communication Website:

GCI Communication Help Center:

Corporate Office Address:

GCI Communication Corp
2550 Denali Street, Suite 1000
Anchorage, Alaska 99503
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8 a.m. - 8 p.m.

Saturday - Sunday: 9 a.m. - 6 p.m.


Mailing Address

Residential Payments

PO Box 99016

Anchorage, AK 99509-9016

Business Phone/Internet Payments

PO Box 99001

Anchorage, AK 99509-9001

More contact details

Why Customers Call GCI Communication?

Top Reasons of Customers Calls

  • Product/ Service 47%
  • Payments and Charges 21%
  • Customer Inquiries & Issues 11%
  • Activation/ Cancellation 5%
  • Staff 5%
  • Account 5%
  • Request for Information 5%

Product/ Service

47%
  • "No internet"
  • "Internet trouble"
  • "Internet outage"

Payments and Charges

21%
  • "Pay bill"
  • "Recurring charges on my bank card, even after I changed my card!"
  • "Need my pre paid cell phone to get text in Philippines"

Customer Inquiries & Issues

11%
  • "Mobil"
  • "Trying to get my selfcare set up"

Activation/ Cancellation

5%
  • "Cancel my number"

Staff

5%
  • "Service down"

Account

5%
  • "Can't log into cable"

Request for Information

5%
  • "Question reguarding phone calls"

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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