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Contact Gaylord Hotels Customer Service

Gaylord Hotels Phone Numbers and Emails

Toll-Free Number:

  • (800) 429-5673
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Gaylord Hotels Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Gaylord Hotels is 8004295673.

  • The longest wait times are on Thursday, while the shortest are on Friday. The average call time is 7 minutes.

  • People call Gaylord Hotels mainly because of request for information, activation/ cancellation, payments and charges.

PissedConsumer Club

Contact Information

Gaylord Hotels Website:

Gaylord Hotels Help Center:

Corporate Office Address:

Gaylord Hotels
10400 Fernwood Rd,
Bethesda, Maryland 20817
United States

Gaylord Hotels Rating Based on 6 Reviews

Rating details

1.8
more details
Price Affordability
Quality of Accommodation
Facilities and Services
Value for money

Rating stats

Rating trend

Summary of Gaylord Hotels Customer Service Calls

24 TOTAL
CALLS
07:21 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Gaylord Hotels?

Payments and Charges Question:

  • “Wrongful charges”
  • “Double charged for our stay”
  • “Billing”

Request for Information Question:

  • “Find out about the ice sure you have”
  • “Reciept request”
  • “Check in question”

Activation/ Cancellation Question:

  • “Cancel reservation”
  • “Reservation change due to canceled flight”

Refund Question:

  • “Refund”

Staff Question:

  • “Upset about horrible service”

Other Question:

  • “Very unhappy with the snow ball ice event paid 15 per person (4) ; they said they were having trouble with their ice gave us barely a half bucket when we asked for more they said no what a total RIP off!”
  • “No one in the hotel answers the phone and I'm in my room”
  • “Make a dinner reservation”

About

Related Companies

Marriott International, Sheraton, Fairfield Inn And Suites, Marriott Vacation Club, Residence Inn

Summary

Gaylord Hotels is a hotel brand of Marriott International. It consists of the following hotels: Gaylord Opryland (Nashville, Tennessee), Gaylord Palms (Kissimmee, Florida), Gaylord Texan (Grapevine, Texas), and Gaylord National (National Harbor, Maryland). All properties are owned by Ryman Hospitality Properties, Inc. The headquarters is based in Nashville, Tennessee, United States. Gaylord Hotels offers guest rooms, suites. They also include fitness centers, restaurants, retail shops, business centers, and luxurious spa. It is possible to check room availability and make booking online on the hotels websites. They accept all major credit cards. Gaylord Hotels is a sponsor of postseason college football game in Nashville since 2002.

Gaylord Hotels reviews and complaints

Gaylord Hotels is ranked 300 out of 3618 in Hotels and Resorts category

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