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Contact Gates Customer Service

How to Reach a Person at Gates

Verified Contact Information

Toll-Free Number:

  • 1-800-709-6001
    Gates Metalworks
Call Now
Send Message

Customer Service:

  • 1-303-744-5651
    Includes passenger cars, light trucks, marine, grounds maintenance
  • 1-303-744-5800
    Industrial Belt Drives
  • 1-303-744-5070
    Industrial Hose and Industrial Hydraulics
  • 1-603-890-1515
    Thermoplastic Polyurethane Timing Belts

Jobs/ Career:

  • 1-303-744-1911
    Reasonable Accommodation for Applying

Customer Service:

makemymetal@gates.com
Gates Metalworks

Investors/ Franchising:

investorrelations@gates.com

Jobs/ Career:

reasonableaccommodation@gates.com
Reasonable Accommodation for Applying

Legal:

privacy@gates.com
Privacy Inquiries
corpcomm12@gates.com

Gates Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Gates Phone Number
1 (303) 744-5651
Average Calls duration
1 minute
Most Popular Gates Email Address
makemymetal@gates.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
95% phone, 5% email
Common Reasons for Contact
Product/ service, request for information and website/ application
View full overview

How to Contact Gates?

Most Popular Number:

(800) 709-6001
Gates Metalworks

The Gates phone number for callers from Northeast Region is (866) 777-9301. If you have questions about passenger cars, light trucks, marine, or grounds maintenance, contact the company at (303) 744-5651. Customers who need assistance with industrial belt drives should call (303) 744-5800. If you have inquiries about industrial hoses and industrial hydraulics, get in touch with the support team at (303) 744-5070.

The Gates email for general inquiries is info@gates.com. Would you like to learn more about investment opportunities? Drop a line at investorrelations@gates.com.
Members of the media who seek to contact the corporate PR department should send their emails to corpcomm12@gates.com while privacy inquiries can be addressed at privacy@gates.com.

The company is located in Denver. The Gates headquarters address is Gates Corporation, 1144 15th Street, Suite 1400, Denver, Colorado 80202, United States. If you need to contact the Customer Solution Center by post, send a letter to 330 Inverness Drive South, Englewood, CO 80112. Do you need to mail the technical center? If so, mail the company to 2975 Waterview Drive, Rochester Hills, Michigan 48309.

Gates Engineering and Technical Support department operates Monday through Thursday from 8 am to 3 pm MST. However, these hours may vary during the holiday season. If you are not sure how the company operates on public holidays, make sure to contact the support team in advance.

The Gates website allows consumers to send their messages via an online inquiry form. To complete the form, scroll down the main page and press the “Contact Us” button. Then, fill out the fields and submit the message once you are ready. Please allow the support team some time to review your question and get back to you with an answer.

PissedConsumer Club

Contact Information

Gates Website:

Gates Help Center:

Corporate Office Address:

Gates Corporation
1144 15th Street Suite 1400
Denver, Colorado 80202
United States

Fax:

+1954.385.9991

Summary of Gates Customer Service Calls

71 TOTAL
CALLS
00:59 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Gates?

Product/ Service Question:

  • “Broken belt, 1st ride, got it on eBay, what can you do for me?”
  • “Warranty”
  • “Connect remotes”

Request for Information Question:

  • “To check on my cloth I have in their cleaner”
  • “Retirement information”
  • “Parts question”

Return/ Replace Question:

  • “Bought a new belt from bumper to bumper store in sussex new brunswick the belt blew 4 or 5 months old it was for a can am 1000r mxr 4 wheeler i need to get it replace under warranty I didn't realize it was a online thing thought I could jus o to”
  • “Replacement”

Employment Question:

  • “Trying to get a job”
  • “Employment”

Payments and Charges Question:

  • “Iwas robbed of my deposit”
  • “Dude it's transaction made to my card”

Website/ Application Question:

  • “New Gates hose install”
  • “Application”

Shipping and Delivery Question:

  • “Wrong size”

Cards Question:

  • “My card was used by a theef”

Other Question:

  • “Radiator cap for a 2006 Bentley Arnage”
  • “Find a V- belt”
  • “Quiero hacer una pregunta”

Compare Gates Customer Service To

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