What are the years on these reviews? I see the year 2009 mentioned in a recently posted very poor review, then in the later comments this person says the issue was resolved and they have since taken two more trips with Gate One which they thoroughly enjoyed.
Could the years be added to the reviews please?
I think the most recent reviews, listed in order, are from 2017, but I'd like to know for sure before I book. I'm looking to book a trip to Iceland early next year (2018) and I'd like to think some of the early poor reviews have resulted in Gate One improving their customer service.