We booked a tour to Israel and the agent we spoke with put us on a flight with a stop with a layover and told us we would have to pay extra because we were leaving from Newark instead of JFK. We later learned that there is a direct flight from Newark that would have cost less and would only be 9-10 hours instead of the 15 hours it is taking us to fly from Newark to Toronto...wait for a plane and then have another 10 hour flight!!!!
I complained and a manager was saddened to tell me that his agent was very wrong but he couldn't do anything about changing the tickets.
I have used Odyssees travel before and they are great! Not like this agency!
DO NOT USE GATE 1 TRAVEL!!!!!!
Product or Service Mentioned: Gate1travel Tour Booking.
Reason of review: Pricing issue.