Kailua Kona, Hawaii
Not resolved
1 comment

Had a trip to Greece booked but Gate 1 Travel failed to competently arrange options requested... so we had to do without!

Told there was no refunds and Gate 1 couldn't bother to arrange for a supervisor to call back. Thanks Jennifer Issacson at Gate 1 Travel - for screwing up the honeymoon!

Product or Service Mentioned: Gate1travel Vacation Package Booking.

Reason of review: Poor customer service.

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Hello, We are sorry to hear of any issues you may have experienced and regret if you felt like you experienced any lapse in service when contacting us. However, we have been advised that a supervisor has reached out to you in an effort to address all of your concerns.