San Jose, San Jose
1 comment

Upon our arrival at the San Jose, Costa Rica airport on Thursday (Feb. 23) we expected to be met by a Gate1Travel driver to take us to our hotel.

We waited for over 45 minutes; he never showed up. We took your air travel because it provided a driver our first day here to our first hotel. We paid for the driver; he didn't show. We are out the taxi fare from the airport to the hotel.

We hope that you will reimburse us for the taxi fare and we do expect a response from you. This is our 3rd trip with Gate1Travel and have not been disappointed before. We brought friends with us and had touted your company to them. The non-driver was their first exposure to you.

Thanks in advance. Edith and Lawrence Smith #423477

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Our customer service department has been in contact with our client and will resolve this issue immediately.

You May Also Like