I certainly can not comment on the Gate1 travel experiences of others. Suffice to say, on our four trips (Peru, China, South Africa, India) have been just superb.
The itinerary, price, quality of guides, 4 and 5 star hotels, and the whole support team have been excellent. The suggested tipping was well documented in the paperwork. When I read negative reviews it is difficult to understand to comprehend that type of experience with Gate1. I do have a couple of issues and will speak to Gate1 privately.
Living in Orlando FL, my flight to India originated in NYC when others in the group flew from Charlotte NC. Also, contrary to their policy, there must be someone to speak with in regards to obtaining visa's.
I read the written material but still needed clarification. All in all, we love Gate1.
Product or Service Mentioned: Gate1travel Customer Care.
Reason of review: Visa help.
Preferred solution: Let the company propose a solution.
I liked: Total trip.