Last year (2015) 5 family members ranging in age from 17 to 75 took the Paris and Normandy tour. It was wonderful for all of us and that is saying something special as there is a vast difference in travel experience, interests, and stamina.
Both the guide and the driver were knowledgeable, professional, and delivered outstanding customer service. Two people had severe food poisoning - they had the same meal at a restaurant that was not part of the tour. I thought that my husband and I would be taking the train back to Paris instead of continuing with the tour. The tour guide was helping me to sort out the details of staying an extra night at the hotel, the train schedule, and the hotel in Paris.
However, with immodium, airborne, 7up, and strategically placed Poise pads, we continued on with the tour. A few extra bathroom stops were made but it all worked out OK. This was our first experience with a group tour and we were a bit apprehensive. (Retired airline captain and former flight attendant we had seen the worst of tours.) But with increasing age we thought it might be nice for someone else to do the planning and the driving.
Gate1 was recommended to us and we pass that recommendation along to others. Good value for money, excellent customer service from the initial telephone call to the heartfelt handshake at parting, comfortable hotels, and excellent meals (the included ones!). We are currently packing for our Gate1 trip to Ireland at the end of this month.
We plan to do an annual family Gate 1 trip. Many thanks.
Product or Service Mentioned: Gate1travel Tour.
Reason of review: I am happy for all of the above reasons..
I liked: Excellent guide and driver, Comfortable hotels, Excellent breakfast, Extra care and concern that everone was ok.