Not resolved

We went to Peru in April. For health reasons we cancelled a walking tour but found two people to take the tour instead of us. We did not get a refund. Writing a comment to Gate 1 - so far no response.

The tour guide had no people skills, but was knowledgeable. The flights were booked so we lost basically two days.

Also the hotel on Titikakalake was so far away from ANYTHING. not even a walk way. We were stuck there for two half days without doing anything.

A dinner show was $65.00. The food was so bad I felt like in a soup kitchen. A slob of beans, some dry meat, raw stuff we were not supposed to eat. Terrible!!!

We booked another trip in September. Hopefully we have better luck.

Product or Service Mentioned: Gate1travel Tour.

Monetary Loss: $80.

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Miami, Florida, United States #844379

Again as response to the Pissed Consumer review I wanted to thank Gate1 Travel for their response. I am satisfied with their actions and will recommend Gate1 again.

We have already booked another tour with them. Things can happen during a tour, but if the consumer does not mention it, nothing will change.

Thanks again Gate1 for listening.

Feasterville Trevose, Pennsylvania, United States #831886

As we are always looking for ways to improve we do appreciate these comments. We have been in communication with this client and it does appear that a response was sent on June 19 by our customer service department. We will follow up to make sure that you receive this response.

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