We needed to travel from Regensburg to Prague Fly back to Paris. The bus driver had the bathroom locked so it was not available.
I asked the bus driver to let me use the bathroom and they told me it was dirty. When I told him I don’t care he finally unlocked it and the bathroom was spotless. The lazy *** just didn’t want to have to clean the bathroom after a bus trip. I contacted gale on May 24 and as of June 30 have not received any response.
That was our fifth trip with gate one and I seriously doubt that will be number six. Signed me disappointed customer
Product or Service Mentioned: Gate1travel Customer Care.
Reason of review: Poor customer service.