They cancelled an international trip at the last minute because they claim that there were not enough participants. In other words, they could not make enough money on that particular trip.
Instead of keeping their commitment to those that had paid for the trip and made plans months in advance---they just screwed us to save a few dollars. No character, no integrity--total hypocrites.
It costs me enormous time, money and aggravation to find a substitute. Please respond if you would like to join in the campaign to teach them that this is not the way to treat their customers and other human beings.
Product or Service Mentioned: Gate1travel Vacation Package Booking.
Reason of review: Poor customer service.