Denver, Colorado
1K views
2 comments

Do not buy the travel insurance it's a scam! Also if there is any chance for a real life emergency don't book with Gate 1 unless you want a 10% refund back on your trip. Besides apologizing for my emergency Gate 1 was no help at all.

Reason of review: Poor customer service.

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Anonymous
#1078025

I canceled my trip way in advance and lots 3,000 with NO refund! Please book with REI instead.

Gate1Travel
#1072814

We do regret if the cause of your cancellation was not covered under the travel insurance policy coverage description. As listed on our website, please know, cancellation terms are applied based on the date that the written cancellation is received in writing and based on the dates prior to departure.