Gate 1 is the worst. They do not care about their customers at all.
We were supposed to be heading to Europe, Paris included tonight. We told them of our concerns and no one cares. They said if we wanted to change anything it would be out of our own pockets. There are people dying everyday and bomb threats on a daily basis and they did not seem to care.
they are money suckers and only care if they get paid.
we are now not going on our dream vacation and are out $3000. Thanks Gate 1 for nothing.
Reason of review: Poor customer service.