Wallingford, Connecticut
Not resolved

Due to autobahn accident all 12 tourists in our group were taken to the hospital some requiring overnight stay due to surgery. Overnight hospital stay caused me to miss 2 days of the itinerary.

No one from Gate1 contacted me at the hospital to ask how i'm doing. They did not even offer anything to compensate for the missed days. Gate1 Travel is so detached, uncaring, displayed poor PR. Do not let this company survive by giving them your business.

They just want your money nothing else.

Please do everyone a favor. Pass the word on to your friends, relatives, neighbors, do not do business with Gate1 travel.

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