If you buy travelx insurance you are only covered for physical ailment. You can have a nervous breakdown and won't get your money back.
If you wish to be able to cancel "For any reason" you need to buy additional insurance from Gate1 on top of travelx. I have to cancel my companion's ticket. I called a supervisor to discuss the matter. I found out that they have a draconian cancellation policy.
Even though it's 2 months before the trip, they will refund about 10% of the cost. To make things worse, they now want to charge me an additional $360 because I'm not sharing my room!!! If that's not highway robbery, I don't know what is. This is just a warning for those who don't bother to read their cancellation policy.
This is my second trip with them. They managed to take all the fun out of it.
What was a $1600 trip to China, is now more than $3000. They have no shame.
Product or Service Mentioned: Travelex Travel Insurance.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $1500.
Preferred solution: Let the company propose a solution.