Not resolved

I booked a trip to Beijing with a single supplement. When I arrived I found out that I was the only person who booked the tour.

I asked for my money back for the single supplement. It was so difficult trying to get a response from them and when I did they were extremely rude.

I travel a lot and I had used this company a few times before this incident. However, now I go with their competitors.

Just know that this is a company that will take your money but if you have an issue, good luck. You're on your own.

Product or Service Mentioned: Gate1travel Tour.

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Buffalo, New York, United States #747723

You mean you got a private tour and you want money back?


This is the most bogus complaint I've ever heard. Please limit posts to things are REAL problems so that the rest of us can make an informed decision.

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