I booked a trip to Beijing with a single supplement. When I arrived I found out that I was the only person who booked the tour.
I asked for my money back for the single supplement. It was so difficult trying to get a response from them and when I did they were extremely rude.
I travel a lot and I had used this company a few times before this incident. However, now I go with their competitors.
Just know that this is a company that will take your money but if you have an issue, good luck. You're on your own.
Product or Service Mentioned: Gate1travel Tour.