Did an 8-day fly and drive to Costa Rica, which is actually a six day trip. The first day we were there, our rental car which was scheduled to arrive at 9 am did not show.
Eventually, the car company picked us up at the hotel, and we did not get on the road till after noon. Thus, we did not arrive to our destination till very late in the afternoon, and wasted one of our few days. The car company blamed GATE 1. GATE 1 blamed the car company.
They both lie.
Better off booking yourself. BUYER BEWARE.