As former clients of GateOne, we were interested in their river cruise, from Budapest to Prague, which was offered at a very good price. We immediately called them to book the deal, only to find out from 'Matt', that their computers were down.
After getting all our info, he said he'd call us back, when the problem was fixed. He never did, BUT, someone else did, with MUCH higher prices, for the same trip.
Unless they can adequately explain, we plan to use Trip Advisor, Facebook and other media to warn others of this obvious bait and switch scam at Gate1. Thank
Product or Service Mentioned: Gate1travel Tour.
Reason of review: Bait and switch.
Monetary Loss: $2400.