Don't trust Gate 1! Knowing where we sit is important to us.
Can't handle a middle seat - so I always request an isle seat before booking my trip. Gate 1 booked American Airlines/Iberia to Spain, assured us they would handle the seats but unfortunately did not get seat assignments - a detail they refused to tell us until after we paid for the trip in full. Airline tells us it was how Gate 1 booked the flights that makes it impossible to get a seat until we get to the airport. When we called Gate 1 and asked if they could do anything at all they were just plain rude telling us that we don't get seat assignments on the bus either.
It has been upsetting to say the least - now that our money has been paid they don't want to know us.
RUDE - DISCOURTEOUS - DISHONEST. Don't make the same mistake - book with another tour company.
Product or Service Mentioned: Gate1travel Tour Booking.