Tbilisi, Dushet'is Raioni
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1 comment

I took an expensive trip to Isreal and Jordan in February for my birthday. I was disappointed in every hotel we stayed at in Isreal.

One hotel smelled of cat urine and the second one had mold and smelled.

When I came back I sent an email included pictures and did not get a final response from this company. My Jordan trip was great and I was on the fence about using this agency again but after careful consideration after no response to my email about the hotels in Isreal I will not use this company nor will I recommend it to family and friends.

Sharon Adams

Product or Service Mentioned: Gate1travel Sanitary Conditions.

Reason of review: Poor customer service.

Gate1travel Cons: Hotels in isreal.

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Anonymous
#1166785

You should have listed the hotels by name and described the issues with each hotel. We did a Gate 1 trip to Israel in 2010 and consider it the best trip we have ever had as both an experience and value. Contact Gate 1 again with the specifics and ask for names of who you spoke to including time and date.