Our Gate 1 trip to Italy exceeded our expectations. My husband and I and our 2 sons (mid 20's) traveled with my sister and her husband and 4 sons (ages 22, 20 (twins), 12) to Venice, Florence and Rome. The itinerary was perfectly laid out and impeccably organized where everything was taken care of for us including luggage, ferry tickets, Vatican entry and museum passes to each and every venue; we never had to wait on endless lines. Luckily, we were matched with a group of fun-loving friendly people, and our guide Micaela was knowledgeable, accommodating, caring and flexible. Every hotel was perfectly selected in central locations, while the Gate 1 Deluxe Motorcoach and driver were top notch! Especially memorable was the stop over and dinner in Tuscany, where we all got in touch with our wine-minded selves! So delicious and such fun!
Specialty guides in each city were outstanding in sharing their infinitely incredible knowledge and insight in their particular areas of expertise. I would like to make special mention of the amazing Suzanne who guided us through Rome: the Vatican, St. Peter's Basilica, Forum, and Colosseum.
What a trip! What a pleasure!
We highly recommend Gate 1 Travel to everyone without reservation. These people have been in the travel business for decades and they absolutely know what they are doing!!!
The one problem we encountered was checking in at the first hotel (Grand Principe) in Venice, since we arrived at 9:00 am. The front desk and dining room staff were less than friendly and insensitive to the fact that we had traveled overnight for many hours. We walked around and by 2 pm were finally assigned to 3 of our 5 rooms.
We have traveled all over the world and strongly feel that this glitch should be rectified, because it can ruin an otherwise pleasant experience (especially for non-seasoned travelers).
Product or Service Mentioned: Gate1travel Tour.
Reason of review: Good quality.