Booked a tour with them for March 2018 on 10/28/2017 for a family of 4. They sent me an email on 11/11/2017 telling me ways I could save money on my upcoming trip .
They cancelled my trip on 11/13/2017 for lack of participants ( to save themselves money obviously) shortly after I booked it . I am now responsible for airline change cancellation fees totaling 1000 for my family of 4 since they cancelled on me !
Product or Service Mentioned: Gate1travel Tour.
Reason of review: Order processing issue.