Malaga, Washington
Not resolved
Price Affordability

I didn't realize that Gate 1 was a budget travel company. Most of the vacation was acceptable but all the hotel locations were at the outermost location from the tourist sites in each city.

One hotel was so close to the train and bus station that the noise level was an issue. The tours we took were inexpensive and true to the "you get what you pay for" statement. I would not recommend any of the offered tours. For example, on the first tour, the guide left half the people who were still getting off the bus behind, twice.

She gave instructions while people were still on the bus and was irritated when questioned about it. Her accent made the understanding what she was saying very difficult. The tour to Sienna, San Giomiginai, and Chianti was good, luckily, or we would have requested a refund. Don't bother to take the Vatican tour in a group; there were so many people crammed into eAch space and you simply move forward as quickly as possible, missing many areas and statues and paintings.

Upgrade hotels and find your own tours based on reviews and then Gate 1 might be an acceptable company.

Reason of review: Bad quality.

Gate1travel Cons: Tours lacked quality.

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