Gate1travel - Apparently Gate 1 does not PAY its very good trained staff, becuase they are forced to beg for/demand very substantial TIPS at the end of the trip to be able to be paid at all
I think it is extremely dishonest and unethical not to pay your people. They do in general a very good job and deserve to be PAID, not to have to beg for "tips" like a beggar.
Gate 1 in doing this robs their own people of their dignity. It really bothers me to be HIT UP for a very substantial tip and to be made to feel like a monster of cheapness if I and everyone else does not cough up the extra tip at the end. It was NEVER disclosed to me that this was their practice; I might have chosen another tour company or even gone on my own, if I had known that was going to be sprung on me. For example, the last time I went on an organized tour with a tour guide and driver and conductor (i.e.same number of staff serving the tour group), we all chipped in for a gift for the (female) tour guide, a very nice purse make-up kit with lots of colors and ingredients.
There were 50 of us, and we chipped in an average of $1 each for this $50 thank-you gift from the whole group. She was delighted and said it was not expected. By contrast, with Gate 1, our whole group was lectured to about the need to tip and importance of THE TIP, and all were given exact guidelines, spelled out as $100 per PERSON (so for example, a couple traveling together was expected to cough up this additional tip of $200 for the guide PLUS $80 for driver, PLUS $80 for the assistant, costing them an extra $360 over the tour's published cost! By their impassioned pleas it was obvious that no one gets paid more than a pittance by Gate 1.
Their tips are their only pay. That stinks.
Product or Service Mentioned: Gate1travel Tour.
Reason of review: Pricing issue.
Preferred solution: Let the company propose a solution.